Engineer (Senior) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting edge technology objects. Preparation of test cases and user manuals. Support experience S/4HANA Functional experience will be propose solutions to improve the support of (new) business processes Support the functional team with issues
Engineer (Expert) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting edge technology process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing
Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting-edge technology Apache Kafka Coordination between development and support environments Assist with identification and management ITSM knowledge User support ticket management MS Teams and the Microsoft office suite PowerBI
Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting edge technology (TLM) Support with the Planning, conducting and after care related to TLM activities. Support with the architecture documentation with focus on TLM. Supporting the development of technical recommendation with Applications) in support of TLM. Interfacing with other experts regarding TLM topics in support of the relevant
Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office rotation. Amazing brand with cutting-edge technology process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing propose solutions to improve the support of (new) business processes Support the functional team with issues
Engineer (Expert) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting edge technology Proactively propose solutions to improve the support of (new) business processes. Providing business data for testing of user stories Execute and/or support testing activities, for example: unit testing, migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present holidays on implementation and operations (IT Support) related tasks. Flexibility to take up different
Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office rotation Amazing brand with cutting edge technology testing. Go-live preparation and post Go-live support. Operations experience (ticket handling, problem Security tests Golive preparation and post Golive support Incident Management prompt resolution of security Applications Operations support for Authorizations and other operational support as required Collaboration Security tests • Golive preparation and post Golive support • Incident Management prompt resolution of security
Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office rotation Amazing brand with cutting edge technology testing. Go-live preparation and post Go-live support. Operations experience (ticket handling, problem product improve. Support in setting up a clean Git workflow and help onboard the team. Support the team in Security tests • Golive preparation and post Golive support • Incident Management prompt resolution of security Applications Operations support for Authorizations and other operational support as required • Collaboration
Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting edge technology integration of code between teams. Provide middleware support and configuration management for application dependant important metrics about reliability and availability. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-3 DevOps role to ensure the highest
Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office rotation. Amazing brand with cutting-edge technology IT Service Management (ITSM) VIP and end-user support requests Be responsible for the verification, planning problem tickets Experience with VIP and End-user support Experience with technical documentation, standard standard operating procedures and user support guides Experience with Active Directory/Azure Active Directory