performance including Voice/Data services quality and other main Voice/Data services KPIs. Knowledge of
Ability to extract and work with policy administration data.
knowledge across all SAP modules Initial focus on master data. Ability to assist with problem identification and
Remedy Developer Studio, Remedy Migrator or other data integration tools (such as Spoon) Expertise in Unix
ServiceNow Developer Studio, ServiceNow Migrator or other data integration tools (such as Spoon) Expertise in Unix