Automotive Industry - Centurion A Client Relationship Centre Division for the Automotive Industry is looking address and implement improvements on client service given Monitor all feedback Ensure all processes consistency in customer communications. Quality Assurance (QA) - Compile and present reports on customer satisfaction indicators Skills: Proven experience in a customer service or customer relations role, preferably in the automotive handle escalated customer inquiries or complaints effectively. Proficiency in customer relationship management
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting:
excellence and a dedication to providing unparalleled customer experiences, our client is at the forefront of clients through various channels, including phone calls, emails, and in-person meetings. Conduct test drives pricing and terms to close sales while ensuring customer satisfaction and profitability. Stay updated on
skills Job Responsibilities: Servicing and Repair: Perform meticulous servicing and repairs on vehicles booked promptly of any service-related issues to ensure swift resolution and maintain customer satisfaction. Client bookings, checking in customers, and conducting follow-ups to provide exceptional service. Administrative Duties: cards with accurate and detailed information on service/repairs, ensuring thorough documentation. Parts based on vehicle identification to streamline service processes. Production Planning: Demonstrate your
in the Service Department, the successful candidate will be responsible for managing customer appointments appointments for vehicle servicing, repairs, and maintenance. The primary objective will be to ensure a smooth with customers and service technicians to guarantee timely and satisfactory completion of services. Minimum
leadership skills, and a passion for exceeding customer expectations. Responsibilities: Provide strategic departments to ensure the achievement of sales, service, and operational objectives. Develop and implement Foster a culture of excellence, accountability, and customer-centricity throughout the organization. Lead and opportunities. Cultivate strong relationships with customers, suppliers, and industry partners to enhance the finance, service, parts, and administration, to ensure efficiency, compliance, and customer satisfaction
skills Job Responsibilities: Servicing and Repair: Perform meticulous servicing and repairs on vehicles booked promptly of any service-related issues to ensure swift resolution and maintain customer satisfaction. Client bookings, checking in customers, and conducting follow-ups to provide exceptional service. Administrative Duties: cards with accurate and detailed information on service/repairs, ensuring thorough documentation. Parts based on vehicle identification to streamline service processes. Production Planning: Demonstrate your
building and maintaining customer relationships, and promoting products and services within the oil and gas specialize in providing top-tier products and services that drive the energy sector forward. Key Responsibilities: market research to understand industry trends and customer needs. Prepare and deliver compelling sales presentations seamless delivery of products and services. Provide exceptional customer service and support to clients. Maintain Maintain accurate records of sales activities and customer interactions. Attend industry events, trade shows
building and maintaining customer relationships, and promoting products and services within the oil and gas specialize in providing top-tier products and services that drive the energy sector forward. Key Responsibilities: market research to understand industry trends and customer needs. Prepare and deliver compelling sales presentations seamless delivery of products and services. Provide exceptional customer service and support to clients. Maintain Maintain accurate records of sales activities and customer interactions. Attend industry events, trade shows
capabilities. Sales driven daily/weekly/monthly. Customer Service Orientated Key Functions: Manage stock and Making sure that effective and efficient customer service is carried out. Oversee to the layout of the Responsible for store Administration. Deal with customer queries. Maintaining store standards Please note