Randburg
Negotiable
and managing a team of +- 20 agents
Coaching and developing agents through continuous one-on-one
and updating matrixManage and motivate agents through different formsQuality management/improvement
call evaluations for each agent weeklyEnsure that all agents meet agent adherence and reach service
Set key performance indicators for agents and review agent performance according to KPI’s in conjunction
Centre Manager on a regular basisAssist in agent career development and identify training needsResolve
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Johannesburg
position is based in Kempton Park.
Basic salary is R9000 per month.
Responsibilities
RubiblueBryanston
journey of lifelong learning. We offer a competitive salary, medical aid and a retirement annuity.
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