team as a Regional Sales Manager for Coatings Services, where you'll drive growth and manage key client environment, shaping the future of our coatings services. Responsibilities Lead and manage a high-performing Oversee customer relationships, ensuring exceptional service and addressing any concerns. Provide expert guidance experience in sales leadership within the Coatings Services industry. Proven track record of exceeding sales
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
Â
Our Client in the Financial Services Sector is looking for a Senior Product Manager with extensive experience advantageous. At least 8 years' experience in financial services / banking product management. or product. development penetration into existing customer base. Customer Service Excellence - Ensure customer satisfaction and to and procedures within the team are relevant to service the value chain and customer with the best resolution
performance and output of the Service Centre Consultants to drive operational service delivery. The candidate achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold time). Report daily, against SLA. Provide failover support to outsource service team for business continuation purposes. Ongoing to client/organizational objectives within the Service Centre for the specific team being led. Participate Year Diploma or Equivalent Experience 5-8 Years Service Centre Team Leader Experience Knowledge of People
performance and output of the Service Centre Consultants to drive operational service delivery. The candidate Diploma or Equivalent Experience
Transactional management role in the banking or financial services industry of which 2-3 years experience at a specialist products, services, and operational processes, including cash management, payments and treasury services
and technology to create innovative products and services, empowering you to invest in and take personal are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and
Divorce and CCMA clients - Information and feedback, service fees and receipts Assist clients with complaints complaints and escalate to manager Communicate urgent service and special instructions to registrations Receive independently Strong attention to detail and customer service Ability to learn quickly and adapt easily to changing