Our client, a Services company based in Durban is seeking an Operations Supervisor to join their team acceptable limits Maintain & improve level of customer & mission satisfaction by enhancing procedures Team Objective Tracker Maintain adherence to the Service Level Agreements 's for all processes and ensure experience preferably in Travel and Tourism or Service industry Knowledge & Key Skills: · Proficiency · Adaptability and presence of mind to handle customer queries and complaints · In-depth knowledge and
maintained at an optimal level to meet customer demand. Forecast vs Customer Demand Accuracy Stock Turn days improve forecast accuracy Take market, supplier and customer information to ensure forecast as accurate as suppliers and service providers, to ensure stock availability in order to meet customer demand Support with landed costs on product, for the purpose of customer proposals and quotations. Developing and sharing
company's customer base and ensure its strong presence Build and promote strong, long-lasting customer relationships status Handling and resolving customer complaints regarding a product or service Interact with the Marketing
Weekly detailed report Customer Service: Deal with internal/external customer inquiries courteously, (Appraisals / Complaints). Good listening skills Ensure customer needs and concerns are met Ensure employees receive staff is sought when a customer's inquiry cannot be fully answered. Escalate customer queries if/when assistance needed to reply to customer Provide feedback to managers and internal and external customers Be proactive and its divisions, associates, people, products, service and website. Must have experience from an operational
Weekly detailed report Customer Service: Deal with internal/external customer inquiries courteously, (Appraisals / Complaints). Good listening skills Ensure customer needs and concerns are met Ensure employees receive staff is sought when a customer's inquiry cannot be fully answered. Escalate customer queries if/when assistance needed to reply to customer Provide feedback to managers and internal and external customers Be proactive and its divisions, associates, people, products, service and website. Must have experience from an operational
staff's work and service levels meet organizational standards, legal requirements, and customer expectations company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all Maintain communications with internal and external customers – Ops Rooms. Update information management system to ensure accurate information is relayed to customers during breakdown. Accidents to be logged on system accident on system. Customer service is provided Deal with customer inquiries courteously and efficiently
be based in Durban and will be required to service customers and assist in growth of the business in his/her The applicant will work closely with the current service teams assisting that area. New business growth growth in all industries that my client services. • Day to day client visits / training / meetings. • Day to
responsible for selling the business's products & services. He/ She is responsible for implementing sales Develop and implement innovative solutions that meet customer requirements. Design, develop, troubleshoot, and combining this with visits to existing satisfied customers. To liaise closely with project managers and operational Qualities Excellent communication skills Excellent customer service Sales flair Target driven. Confident Self-starter
responsible for selling the business's products & services. He/ She is responsible for implementing sales Develop and implement innovative solutions that meet customer requirements. Design, develop, troubleshoot, and combining this with visits to existing satisfied customers. To liaise closely with project managers and operational Qualities Excellent communication skills Excellent customer service Sales flair Target driven. Confident Self-starter
Leading service provider is seeking passionate self-starters to join a fast-paced, greatly rewarding for building and maintaining relationships with customers Manage own administration Key competencies and