is a forward-thinking company specialising in call centre services across various sectors, including FinTech
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
by discussing client requirements either via call centre or over e-mail advising on suitable options in
Design, messaging, test protocols, email and call centre integration, and performance assessment Align
Design, messaging, test protocols, email and call centre integration, and performance assessment Align
more.
payments and overdue debtors follow ups Monthly Nedbank Audits Debtors, Creditors and Carriers application
reports Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services
reports Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services
creditors and sundry creditors for payment on Nedbank business
• Extend creditors terms wherever