cashier services
Multi skilled to provide Call Centre services
Direct station and communication
system faults to maintenance
department/Call Centre
It should be noted that for operational
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
department. Liaise with all relevant departments. FNB Online Banking. Assist with the cashflow planning
by discussing client requirements either via call centre or over e-mail advising on suitable options in
Design, messaging, test protocols, email and call centre integration, and performance assessment Align