Customer Service - Team Coach
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The position of the Team Coach is to lead an inbound conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the g and managing a team of +- 18 agents
Manager to join their team Area : Midrand Team coaching and effectiveness management: Appoint, build and analysis, coaching and support; Ensure the coaching process is firmly entrenched and coaching plans are strengths and areas for improvement Coach reps on sales and submit coaching plans and reports Plan career and Annual performance agreements; KPI's; quarterly coaching plans and career/succession actioned Established meaningful stake in performance outcomes Effective coaching and development process resulting in growth in
Manager to join their team Area : Midrand Team coaching and effectiveness management: Appoint, build and analysis, coaching and support; Ensure the coaching process is firmly entrenched and coaching plans are strengths and areas for improvement Coach reps on sales and submit coaching plans and reports Plan career and Annual performance agreements; KPI's; quarterly coaching plans and career/succession actioned Established meaningful stake in performance outcomes Effective coaching and development process resulting in growth in
Midrand
Team coaching and effectiveness management:
considered) Management experience critical as on-the-job coaching of the sales team is a requirement Relevant tertiary Develops people & organisation - Provides coaching and feedback in the moments, while continuing designated products Duties & Responsibilities: Team Coaching and Effectiveness Management: Appoint, build and analysis, coaching and support Ensure the coaching process is firmly entrenched and coaching plans are strengths and areas for improvement Coach reps on sales and submit coaching plans and reports Plan career and
controls according to SOPs.
them to facilitate personal development through coaching
them to facilitate personal development through coaching R650k – R500k per annum
controls according to SOPs. To provide on job coaching for Handyman and Apprentices as and when required company's Leadership promise. To supervise, train and coach Technical Operators regarding SOPs and work instructions