Orion Hotels and Resorts (South Africa) (Pty) Ltd seeks a suitably qualified and experienced Operations Operations Manager to manage its current Hotels portfolio. The Hotel Operations Manager is responsible for overseeing overseeing all aspects of hotel operations to ensure exceptional guest service and efficient management daily activities at all our hotels, located across the country. This role requires strong leadership abilities communication skills, and a deep understanding of hotel operations and guest satisfaction. Key Responsibilities:
Orion Hotels and Resorts (South Africa) (Pty) Ltd seeks a suitably qualified and experienced Operations Operations Manager to manage its current Hotels portfolio. The Hotel Operations Manager is responsible for overseeing overseeing all aspects of hotel operations to ensure exceptional guest service and efficient management daily activities at all our hotels, located across the country. This role requires strong leadership abilities communication skills, and a deep understanding of hotel operations and guest satisfaction. Key Responsibilities:
job:
- Design and evaluate the client experience across various touchpoints in Client Operations
claim journeys.
- Champion the Customer Experience aspects of the design process with thought leadership
improve the desired client experience.
- Take ownership of Customer Experience monitoring and reporting
Performance, who is accountable for customer experience enhancements and monitoring Client Operational
customer experience data with the goal to better understand customer needs, viewpoints and experiences.
get the job: - Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. - Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. - Take ownership of Customer Experience monitoring and reporting Performance, who is accountable for customer experience enhancements and monitoring Client Operational customer experience data with the goal to better understand customer needs, viewpoints and experiences. - Review
on customer analysis.
Requirements:
Skills:
closely with the HR department for matters that require joint efforts between operations and HR, such as Logistics or Warehouse Management Matric Proven experience in Supply Chain Management, Logistics or Warehouse
delivery of an excellent, consistent customer experience across all products at the lowest possible cost leads and directs the team strong leadership is required to motivate and inspire the team to achieve outstanding comply with legislative and process requirements Achievement of required audit scores To work along with employment equity Experience and Qualifications • Matric/Grade 12 • NQF 5 as required/ equivalent qualification to date • 5 Years' experience in Sales (Short Term Insurance) . • 3 Years' experience in Managing staff
ENGINEER - CHEMICAL INDUSTRY (3-5 years related experience)
B TECH / B ENGINEERING MECHANICAL
/>* Must have previous maintenance engineering experience within either
the CHEMICAL, GLASS, OR PETROCHEMICAL
aff management
Requirements:
Communications, Business, or related field. Proven experience (3-5 years) in developing and implementing integrated content marketing, email marketing, SEO, and SEM Experience with traditional marketing channels such as retail 000 - R35,000 per month (negotiable based on experience)