agents and review agent performance according to KPI’s in conjunction with Contact Centre Manager on a regular
resilience posture for protecting customer s and Phakamo s digital assets. Key Objectives: Serve as the
#39;'''''''''s BEE status and performance.
Reporting and Documentation:
Requirements:
Record and achieve set KPI''''s.
Waste reduction and elimination.
Training Electrical, Mechanical Fitting, PLC''''s, Variable Speed Drives, Hydraulics and Pneumatics
projects/deals ensuring the growth of the company’s investment in the
advocates for the organization
patterns
#39;'''''''''s degree in Business, Marketing, or a related field
maintenance completed Number of Health and Safety (H&S) incidents On time reporting and extent of documentation
team members.
Compile time and quantity-based S-curves.
Compile earned value graphs.
Collaborate