technical desktop level support to the agents in the call centre Handing the daily IT Incidents service maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
pallet reports and analyses the data • Complete the Inbound planning and schedule (Containers and Cleared Loads) and procedures • Communicate with all clearing agents and customers, regarding pallet holdings and agreements transportation costing tracker • Work with clearing agent's documents • Take containers off hold on the system
pallet reports and analyses the data • Complete the Inbound planning and schedule (Containers and Cleared Loads) and procedures • Communicate with all clearing agents and customers, regarding pallet holdings and agreements transportation costing tracker • Work with clearing agent's documents • Take containers off hold on the system
experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
will be responsible for nurturing and growing inbound and outbound business relationships with the objective (Sales) targets by successfully managing assigned inbound leads. Educate and guide clients on world-class client qualification process and criteria as per Inbound Marketing SOP. Execute client onboarding in coordination
will be responsible for nurturing and growing inbound and outbound business relationships with the objective (Sales) targets by successfully managing assigned inbound leads. Educate and guide clients on world-class client qualification process and criteria as per Inbound Marketing SOP. Execute client onboarding in coordination
overall customer experience, including the inbound Call centre and Virtual branch. Compliance Operations:
Manager to help grow our retail business stores and agent base. The National Sales Manager will have the responsibility customer base. Identify and recruit Sales Agents and regional Agent Managers. Conduct market research, surveys Set annual sales targets/budgets by agent managers and sales agents. Monitor and manage achievement of of sales budget with each agent manager. Report all activities directly to the CEO. Business development development and continuous product training of sales agents/agent managers. Run outcomes based monthly sales meetings
Manager to help grow our retail business stores and agent base. The National Sales Manager will have the responsibility customer base. Identify and recruit Sales Agents and regional Agent Managers. Conduct market research, surveys Set annual sales targets/budgets by agent managers and sales agents. Monitor and manage achievement of of sales budget with each agent manager. Report all activities directly to the CEO. Business development development and continuous product training of sales agents/agent managers. Run outcomes based monthly sales meetings