Reference: CPT007047-ST-1 ADMINISTRATION SUPPORT FOR NEDBANK VEHICLE AND ASSET FINANCE NORTHERN SUBURBS, CAPE invoice processes (capturing invoices) Work on NEDBANK systems which is called Vertigo AJS knowledge would
processes (capturing invoices)
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center technologies large scale corporate Contact Center applications. Recent Genesys Contact Center product experience and extensive knowledge of voice, messaging, and email Contact Center technologies including SIP, TDM, CM, Intelligent experience in Contact Center Production Operations, Contact Center Technologies and Contact Center strategies
Reference: CPT007047-ST-1 ADMINISTRATION SUPPORT FOR NEDBANK VEHICLE AND ASSET FINANCE NORTHERN SUBURBS, CAPE invoice processes (capturing invoices) Work on NEDBANK systems which is called Vertigo AJS knowledge would
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Possess a genuine interest in administration, contact center, and customer service. The basic salary starts
service-focused. Possess a genuine interest in sales, contact center, and customer service. The basic salary starts
meeting and exceeding client expectations and Nedbank standards. Improving time to market. Provide agreed culture of transformation by participating in Nedbank culture building initiatives, business strategy ensuring direct reports understand and support Nedbank's vision, values and strategy. Manage performance
prepare you for a successful career in the contact center industry (should the candidate say they have
prepare you for a successful career in the contact center industry (should the candidate say they have