optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
Assistant Service Advisor, Midrand, Johannesburg. Company Name: CAR time Midrand. Requirements: Customer Service Bilingual English / Afrikaans Duties: Greeting customers and directing vehicles to an available technician place of expensive repairs. Answering customer questions about service outcomes and consulting with technicians Informing customers about potential cost savings and warranty protections. Assisting customer with quotations managing the service Centre's scheduling and workflow. Informing customers of changes in service or when their
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
management Risk management Draft annual department customer strategy Grow loans and advances Work towards - 10 years' experience in banking / financial services Strong English communication Strong computer literacy management Risk management Draft annual department customer strategy Grow loans and advances Work towards - 10 years' experience in banking / financial services Strong English communication Strong computer literacy