leveraging their product range to drive upsell and cross-sell opportunities. Additionally, the Wills and Advice- creation process.
Upsell and Cross-Sell Opportunities:
client's requirements. Sell worked quoted on (Sending client letters, making follow up calls, visiting clients etc.) Note: You are not required to do any cold calling. We have a full time leads generator and staff
client's requirements. Sell worked quoted on (Sending client letters, making follow up calls, visiting clients etc.) Note: You are not required to do any cold calling. We have a full time leads generator and staff
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Sales presentations Lead generation Consultative selling of the software. The role requires building strong generation. Experience in value based consultative selling. Excellent communication and interpersonal skills
Sales presentations Lead generation Consultative selling of the software. The role requires building strong generation. Experience in value based consultative selling. Excellent communication and interpersonal skills
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Representative will be responsible for promoting and selling a comprehensive range of market-leading and innovative sales with service salespeople. Turns in completed call reports, time sheets, and expense reports Sales