compliance. You will oversee and optimize the customer success operations, driving efficiency and excellence cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Property Development Industry is urgently looking for a Care Taker for one of their Developments in Rietvleirand hasn't responded to email. Call the tenant and follow up After the phone the call e-mail the tenant, based days the tenant still has not made a decision then call the tenant as documents need to be sent out and
post flight departure travel-related queries in customer relations department in German & English airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native level
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements the capturing of customer requests from varied inbound sources into the company's Call Management System can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined defined per customer The First Line Support Engineer must analyse the reported fault and complete detailed
About the Company Lyra is transforming mental health care through technology with a human touch to help people mental health care for their employees and their families. With our innovative digital care platform and network, 10 million people can receive the best care and feel better, faster. Role Overview This role and SLA adherence Client retention and excellent customer experience. Client risk management. Management with EHW component to brainstorm initiatives, customize interventions, and lead innovation. Management
About the Company Lyra is transforming mental health care through technology with a human touch to help people mental health care for their employees and their families. With our innovative digital care platform and network, 10 million people can receive the best care and feel better, faster. Role Overview This role and SLA adherence Client retention and excellent customer experience. Client risk management. Management with EHW component to brainstorm initiatives, customize interventions, and lead innovation. Management
standard of nursing care services to residents, while supporting the doctors and the care team at the home home. KEY ROLES AND RESPONSIBILITIES Nursing and care Daily monitoring of residents' health and wellbeing Administration Developing nursing care plans Assisting with implementation of nursing and care administrative systems House Doctors Programme Nursing representation at care planning meetings Nursing representation at family
and act as a product owner as needed. Research customer needs, market trends, and potential partnerships products in emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology
psychiatric hospital committed to providing exceptional care and support to individuals facing mental health well-being of our patients through compassionate care and innovative treatment approaches. Benefits: Competitive