of clients so you do not have to rely on cold calling Our company structure is different than other Insurance Sales manager, Insurance sales / insurance broker. Calling on government workers appeared first on freerecruit
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
screening and forwarding incoming phone calls; – Manage 200 calls a day; – Ensure reception area is tidy – Familiarity with office equipment such as a switchboard; – Knowledge of office policies and telephone telephone etiquette; – Experience with office management tools (MS Outlook in particular); – Strong Administrative
Reference: CPT007123-ST-1 PROFESSIONAL ASSISTANT TO THE HEAD OF GROUP LEGAL SERVICES The successful candidate Management Legal Research and Analysis Support to Head of Group Legal Services Well-developed interpersonal will require the successful candidate to be at the office full-time, so no hybrid working arrangements will
Reference: CPT007123-ST-1 PROFESSIONAL ASSISTANT TO THE HEAD OF GROUP LEGAL SERVICES The successful candidate Management Legal Research and Analysis Support to Head of Group Legal Services Well-developed interpersonal will require the successful candidate to be at the office full-time, so no hybrid working arrangements will
Management
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
by discussing client requirements either via call centre or over e-mail advising on suitable options in
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook); At least 3 years of call center experience
management (including backups) Collaborate with Head office and remote IT teams to resolve complex technical includes Cloud servers and On-premises servers Office 365 cloud services configuration and administration