analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to our Employer & Job Benefits · 50% of discovery medical · Excellent working hours Mon – Thurs 08H30 – 16h00 Full in-house training. · Once permanent 50% medical aid and free disability and accidental death cover
Work/Operating Procedures -Medical Assessments -Induction Attendance -Health, Safety and First Aid Training Attendance of fire-fighting equipment, Availability of first aid kit -Health and Safety Inspections -Adequacy of filing
specifications, and creating detailed designs using computer-aided design (AutoCAD) software. You will play a vital be used) · Create detailed designs with computer-aided design (AutoCAD) software · Design diagrams, maps
Representative: External Sales Client relations Cold calling for new business quote generation at least 2 years
administration involved Answering & Screening calls Relaying accurate messages to relevant department/person
Welcome and greet guests. Answer and direct incoming calls. Inform guests of hotel rates and services. Make
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime