Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the
requires an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class world-class shopping experience. Record customer transactions on the company operating system according to company Strong command of the English language Basic customer service Willing and able to work retail hours Job Establish a professional relationship with customers Report customer complaints and compliments to the Frontline Supervisor, or store management Adhere to the customer turnover hourly rate Be aware of current sales
Typing Record keeping Operating switchboard Client services Data input and scanning of documents General office duties Handling petty cash Desired Skills: Customer service Verbal & Written communication Problem-solving
Position Available Dikwena Tsa Molao Security Services seeks a PA Administrator to join their team. Ideally Compiling time sheets · Filing · Dealing with customer queries when required · Compiling tender documents computer skills · Excellent communication and customer service skills · Must work well under pressure and
Providing support to Sales with proposals and Customer engagements. · Providing support to operations software agreements, distributor agreements, service partner agreements, major supplier agreements, support with the onboarding and management of service providers and partners · Applies effective Commercial methodologies to monitor and report on the quality-of-service delivery and identify areas requiring improvement Growth in collaboration with Sales 20% Administer Customer needs 15% Provides commercial information to seniors
operations, ensuring the highest standards of quality, service, and efficiency. About the Job: As the Butchery ensure that our customers receive the highest quality meat products and exceptional service every time they delivering exceptional products and service to our valued customers. Apply now to be considered for this
chicken products to both food service & retail Customers, seeks the services of an experienced Sales Representative in fish products & sales to FMCG & Food Service Distributors & HORECA Clients > have a strong
We seek to employ the service of an experienced Receptionist who will be responsible for providing a efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction incoming calls. Inform guests of hotel rates and services. Make and confirm reservations for guests. Register
Duties/Responsibilities: Provide outstanding client service at all times. Experience in managing a high volume administration skills. Friendly with a strong focus on customer service. Commitment and reliability. Ability to work