information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
Construction, Property, Hospitality, Energy, Financial services Sectors and Technology industries. We seek a vibrant coordination for customers. Perform analysis from questionnaires to understand customer needs. Contribute activities. Find new innovative ways to market products/services. Prepare and present reports accurately as and relationships with clients to ensure exceptional service. Possess in-depth product knowledge and be able
processing supplier invoices, finalising and processing customer invoices, compiling VAT reporting for filing EU supplier payment files, liaising with suppliers and customers regarding invoicing queries, payment queries etc
NWA003501-Ren-2 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions
must be well spoken and must have exceptional customer relations skills. Candidates must have good references
will include staff management, stock control, customer relations, Restaurant administration, opening
JHB001045-VM-1 Leading organisation within the "financial services and wealth management industry" requires a Human in MS Word, Excel, Outlook and PowerPoint Customer Service orientated Can manage a high stress and pressurized