Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
role.
Minimum and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimising sales campaigns within a call centre setting is valuable. This includes setting campaign
in the industry, are looking to expand their clientele within the North West Region. As a sales representative
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Software development within the Personnel Life Insurance OR Life Risk Industries or Funeral or Disability qualification Must have very good IT Software Development Life Cycle (SDLC) working experience gained Agile working Software development within the Personnel Life Insurance OR Life Risk Industries or Funeral or Disability
the progress and outcome of high-impact support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitoring Systems that needs to be done. Be able to balance work and life. WHAT WE OFFER Above market related remuneration
Professional PA, Administrator, City Centre, Cape Town. Company Name: kli recruitment. Cape Town (Southern
with international clients to build your cold calling and outbound sales techniques and further your be an energetic individual with previous Outbound call center experience on a UK utilities campaign. We sales commission structure Job Description Cold call potential clients to sell gas and electricity products develop customer details on all systems Escalate calls to the relevant departments where necessary Qualifications months’ outbound sales experience in an outbound call center environment Candidates must have strong social
assistant for a frozen food and grocery distribution centre. The role involves order picking and checking,