could compromise customer service levels or that is in excess, for corrective action and decision making the food / FMCG industry (preferably within food service) • Diploma or degree in supply chain, business
Housekeeping department ensuring rooms are prepared and service daily in accordance with Red Carnation standards assuring company policies and procedures are correctly followed are necessary qualities for successful assimilated. · applying the performance management and corrective action tools in accordance with the Hotel’s Code with the aim of exhausting all opportunities to correct and support staff before utilising avenues for maintain high standards and provide the best possible service to guests, and implement improvements where required
completed in full by the customer and ensure that the correct supporting documents are received · Cover to be be processed · Ensure all customer details are correct on Syspro · Address all special margin queries
professional standards and delivering high-quality services to our clients and candidates. Our clients trust that the information you have provided is true, correct and up to date. For more information please do
receipt of the correct items. Collecting payments as required and ensuring that the correct amounts have
receipt of the correct items. Collecting payments as required and ensuring that the correct amounts have
Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger, and
required for established foods supply company servicing the hospitality & retail industry. Looking Hotel / Retail environment. Will be expected to service existing clients as well as cold call new clients live in the Cape Town area. Will be expected to service clients in the whole of the Western Cape. Remuneration
sales and customer service role will include the following aspects: Customer Service Sales Marketing provide access to sales coaching and client product/services training. Please note our client asks us to remind
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports