should-costing and develop content that provides appropriate level of information transparency. Continuously improve
which it conducts business, upholding the highest levels of business ethics and personal integrity in all
savings and efficiencies while ensuring the highest level of quality Anticipate and mitigate potential risks
Relevant written and verbal contracts / service level agreements
Knowledge of recruitment and disciplinary
stakeholders, negotiate and implement individual service level agreements with various departments.
1.4 Manage internal and external stakeholders on a national level.
5.2 Facilitate development of the Contact
decisions. Cloud Platform Management: Provide expert-level guidance in managing and optimizing cloud resources
are in line with approved standards. Provide 2nd level support during incidents by analysing system logs
Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues
local partners to sustain services at the community level. ACHIEVE is led by Pact, in partnership with Jhpiego
findings; omnichannel experience at a strategic level and previous experience working in a global agency