Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call collaborate on debt collection efforts with other departments and institutions. Attributes : Communication
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call collaborate on debt collection efforts with other departments and institutions. Attributes : Communication
eg. Department of Labour, fire department, contractors, service provider and emergency services with causes and determine appropriate preventative and corrective action Ensure proper administration of the incident Engage with external bodies (eg. Department of Health and service providers) with regards to compliance
eg. Department of Labour, fire department, contractors, service provider and emergency services with causes and determine appropriate preventative and corrective action Ensure proper administration of the incident Engage with external bodies (eg. Department of Health and service providers) with regards to compliance
Web API, Entity Framework, Azure DevOps, Windows Services, jQuery Key Responsibilities: Analyzes existing Continuous Improvement Design, code, debug and correct programs to ensure business requirements are met Customer-Centricity Maintain a high level of impact on other departments to support improved delivery. Continually increase client and stakeholder needs, satisfaction and service delivery Knowledge Management Ensure that adequate disciplines when participating in projects. Represent department or project on appropriate committees related
make recommendations to address short falls and correct it.
Incumbent
for maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal procedures and measures. Work closely with internal Departments and external customers in applying improvement
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal procedures and measures. Work closely with internal Departments and external customers in applying improvement
statutory requirements (e.g., PSIRA, Department of Labour, Department of Transport). Creditors: Capture Manage supplier interactions regarding invoice corrections and account queries. Generate EFT requests per
Improvement