businesses. Servicing clients across all major business centres in South Africa, we have developed expertise in
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote
implemented:
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
and networking. You will meet set SLAs based on call categories and classifications. You will be responsible
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
background. Availability to conduct 20-30 minute calls throughout the day, based on client needs. Previous Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist