related field. Certifications : ISTQB Foundation Level or equivalent certification is a plus. Additional
set benchmarks (e.g. call answer ratio, service level ratio, average hold time).
inform customers of promotions. Provide a high level of customer experience by answering customer questions
problems.
Technology, or a related field. Intermediate to expert-level proficiency in SAS. Strong experience with Spark
premises and speaking to the Client at Executive level Face to Face at the Clients premises whenever needed
Outgoing personality capable of conversing with top-level decision-makers. Determination to reach targets
risk & environmental-related topics (noise levels, use of machinery, spillages, Health, security
concerns promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal
 transaction.
• Manage and enhance the levels of service and communication to   ensure the