product lines to drive efficient client serving and customer centricity.
1. Operations Management:
claims processes and strategies to adherence to service level standards.
impact. 2. We operate with integrity, treating our customers, partners, employees with honesty and respect our vision of creating opportunities for our customers, partners, employees and suppliers. Our YES4Youth something impactful The YES (Youth Employment Service) programme is a business-led collaboration with see if they're a good fit for our products or services. Support Sales Team: Prepare sales materials, About Our Products: Get to know our products or services inside out, including their features, benefits
multitask effectively. Responsibilities Answering customer questions, providing information, taking and processing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries accuracy. Strong organizational skills. Good customer service skills and ability to work well with others
directly with tech and business to come up with customer focused solutions.
directly with tech and business to come up with customer focused solutions. With our flexible ways of working characteristics of target customers. Rigorously analyse business and customer needs alongside potential Background and experience required: Some financial services or similar experience. NQF Level 6. Degree in design discipline such as product, industrial, service, interaction, digital or visual design or equivalent Beneficial Skills (Desired Skills): Some financial services or similar experience. NQF Level 6. Package &
financials in partnership with the Global Business Service Center and supporting the business across various and business requirements to ensure effective service delivery and maximised recoverability. • Monitors with internal customers on inquiries and issue resolution by directly responding to customer's emails or will also meet with customers to resolve. • Provides excellent customer service to business partners
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration to customers and internal business functions Provide second line support service to NOC, Service Desk Business Desk MAH Resolve incidents, problems, service requests and change requests in line with business
main purpose will be to provide excellent customer service to clients and the dealership through vehicle Administering the finance & insurance data Ensuring customer satisfaction is met Education and Training Requirements:
and sell company services using solid arguments to existing and prospective customers in your zone alocation Establish, develop and maintain positive business and customer relationships Prospect for new clients through Expedite the resolution of site issues to maximise customer satisfaction Achieve agreed upon sales targets accuately quote clients for the full scope of services the company has to offer Ensure two new quotations
role will become permanent. Reporting to the Customer Services Team Leader, the successful applicant will Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers deadlines and under pressure Passionate about customers and the company