operates a global platform of applications and services to manage corporate devices (endpoints). Daily monitoring monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests. Be responsible
support organisations. Config management & Service management. Active participation in Agile ceremonies
support organisations. Config management & Service management. Active participation in Agile ceremonies
infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
Manage the flow of the work shop Report to the service manager on jobs Lease with service advisors on jobs
Senior Project Manager Financial Services /6 month contract
Johannesburg
Requirements
Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting
with supervisors and managers. Customer service orientated . Manage the till area and ensure POS system and
with supervisors and managers. Customer service orientated . Manage the till area and ensure POS system and