We are looking for Site Agents to oversee construction works on a waste-water treatment plant. To plan
We are looking for Site Agents to oversee our construction works on allocated projects across South Africa
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory
To act as a collection agent by liaising between businesses and customers to collect devises and resolve queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service out of 10 10, Dial 55 on teleforge after call to put customer through to voice prompt. Monitor open collections collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within
are looking for qualified Civil Engineers, Site Agents, Site Engineers that has worked hands-on on site
We are looking for Site Agents to oversee construction works on allocated projects across South Africa
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
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convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems