any stakeholder queries within the applicable Service Level Agreement/s.
consistent, end-to-end corporate and administration services to an allocated. portfolio of clients, in a multi-skilled consultants/auditors/lawyers, CIPC, South African Revenue Services and the Master of the High Court. Keeping clients consistently receive the highest level of service. Ensure the correct invoicing of client matters and collection
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
model within the customer facilities and ensure service are delivered effectively and economically.
corrective and emergency maintenance
Drive execution
strategies with soft service suppliers i.e. planned, preventative and emergency services
Identify risks
risks related to soft services on Clients property and action evaluation and resolution
Implementation
utilization of available resources in various service lines i.e. cleaning, landscaping, waste, hygiene
Our client requires the services of a Europe Liaison Material Planner (Advanced) – Rosslyn/Home Office and act accordingly if delays are experienced (correct Tracking Points, escalate delays if necessary) members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement checking for the correct transmission of weekly call-offs Monitoring and reporting of correct stock levels Support in the tendering phase for new logistic Service Providers (LSP's) Support in emergency part steering
time and act accordingly, if delays experienced (correct Tracking Points, escalate delays if necessary) members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement checking for the correct transmission of weekly call-offs. 8. Monitoring and reporting of correct stock levels Support in the tendering phase for new logistic Service Providers (LSP's) 10. Support in emergency part finance department in questions regarding the correct billing (for LSP's) 18. Compiling reports reflecting
time and act accordingly, if delays experienced (correct Tracking Points, escalate delays if necessary) members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement checking for the correct transmission of weekly call-offs. 8. Monitoring and reporting of correct stock levels Support in the tendering phase for new logistic Service Providers (LSP's) 10. Support in emergency part finance department in questions regarding the correct billing (for LSP's) 18. Compiling reports reflecting
time and act accordingly, if delays experienced (correct Tracking Points, escalate delays if necessary) members of service providers (sea/airfreight) to discuss. performance and work towards overall service improvement checking for the correct transmission of weekly call-offs. Monitoring and reporting of correct stock levels Support in the tendering phase for new logistic Service Providers (LSP's) Support in emergency part steering
procedures
management of operational processes and contracts/service
Develop and maintain procedures which relate
entertainment when necessary
Audit the quality of service provided through personal interaction with the
the customer on an ongoing basis and timeous corrective action is taken when required
Monitoring and
submit cash book payments so that the costs are correctly allocated
Report weekly on projects contract
housekeeping audits are conducted regularly and that corrective action is taken if required. This includes