Answering of the switchboard and directing calls to correct department or person, greeting visitors, helping distributing mail. Provide excellent customer service. Scheduling appointments. Minimum Qualification:
Answering of the switchboard and directing calls to correct department or person, greeting visitors, helping distributing mail. Provide excellent customer service. Scheduling appointments. Minimum Qualification:
implement the project. Ensure escalations are timed correctly and executed professionally. Managing more than will be very beneficial. These project management services must interact with and manage the following areas: Management Configuration Management Service Level Management Service Catalogue Management Communications
received. Ensure all calls are transferred to the correct extension. Ensure messages are taken accurately Ensure that all filing is done correctly and that the files are stored correctly. Assist admin and wages staff
Participate in audits Ensure goods are receipred correctly using correct techniques and receiving of goods id in
Participate in audits Ensure goods are receipred correctly using correct techniques and receiving of goods id in
communicated to relevant parties Ensure all freight is correctly processed Rectify any discrepancies from the receiving requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the the company Ensure KPI's are of the correct criteria Inform the customer immediately if there are any Conduct and HR policies Internal and external services pertaining to the operation Occupational Health
co-ordinating and planning of transport/logistics services Ensuring that all deliveries are done in the most achieving the highest possible level of customer service Ensure vehicle utilisation based on savings Ensure to ensure returns are scheduled and processed correctly Responsible for follow up and resolution of incorrect
development, logic, coding, testing, changes, and corrections.
satisfaction and service excellence. Accountable for problem resolution and implementation of corrective actions Ensure high standards of customer engagement and services are maintained. Expected to complete work-related wasteful and irregular expenditure. Customer Service Maintains effective working relationships with external) towards rendering highest quality of services. Represents company in meetings with relevant Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics 365