disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
day in a week. Project Role : Azure Integration Services and DevOps Developer Project Role Description application requirements on Azure Integration Services (AIS) Must have: Matric Relevant IT and Azure Azure integration service like logic apps, integration account, azure function, service bus, event grid Logic Apps, Azure Functions, Azure Data Factory, Service Bus, Event Grid, API Management, Event Hub for
discreet and above all professional recruitment service to companies and individuals throughout Africa company and the people. They provide a valuable service to its clients by helping them attract and hire has been to deliver an outstanding recruitment service to individuals and companies in Africa and beyond applicants, line managers, service providers and the HR Team. Ensure effective service delivery to meet customer customer needs. Deliver on service expectations with internal and external stakeholders in order to ensure
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network implements standard operating procedures and customer service guidelines relating to IT support. As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped
their team on a 3 year contract The contact centre service will support the channels below (and any other including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known
including: Quality Assurance, Service Desk.
The contact centre service will support the channels below (and any other
the member firm of Deloitte Touche Tohmatsu, and services are provided by Deloitte & Touche and its professional services firms, providing audit, tax, consulting, and financial advisory services through nearly