internal/external clients Screen and direct phone calls and distribute correspondence Handle requests and
responses to all internal and external calls received. Ensure all calls are transferred to the correct extension
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
Network Layout Documentation Helpdesk Management and call closure Client management Networking experience
ware/ Application Support (Sales/Service)
Call logging Â
General Administration   Â
and transporters Communicate positively in OPS centre to align vehicles Willing to work overtime when
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
member will be appointed in the Postgraduate Support Centre/Research Support Department to actively contribute development activities within the Postgraduate Support Centre/Research Support Department. KEY RESPONSIBILITIES:
member will be appointed in the Postgraduate Support Centre/Research Support Department to actively contribute development activities within the Postgraduate Support Centre/Research Support Department. KEY RESPONSIBILITIES:
maintain accurate activity records. - Conduct cold calls and follow up on leads. - Meet and exceed sales