Our client within the Financial Services Industry is currently seeking a Senior Solution Architect to technologies i.e Amazon Web Services (AWS), Microsoft Azure as well as key cloud service deployment models 5
Technical Support: Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
day in a week. Project Role : Azure Integration Services and DevOps Developer Project Role Description application requirements on Azure Integration Services (AIS) Must have: Matric Relevant IT and Azure Azure integration service like logic apps, integration account, azure function, service bus, event grid Logic Apps, Azure Functions, Azure Data Factory, Service Bus, Event Grid, API Management, Event Hub for
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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call centre services across various sectors, including FinTech, banking, and financial services. They are valuable experience in the FinTech and financial services sectors. Key Responsibilities: -Manage accounts small FinTech environments, banking, or financial services -Preferable international experience, particularly
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution. Service delivery to ensure customer satisfaction Maintain service, quality and desired / schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution Service delivery to ensure customer satisfaction Maintain service, quality and desired / schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate
specializing in company incorporation services for SMEs, is expanding its service offerings to include outsourced Africa, playing a crucial role in building this service line from the ground up.
Location: accounting services. This role includes supervising and guiding a team to ensure efficient service delivery maintain productivity.
Client Service and Relationship Management:
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application support to achieve customer satisfaction and service excellence. Accountable for problem resolution Ensure high standards of customer engagement and services are maintained. Expected to complete work-related wasteful and irregular expenditure. Customer Service Maintains effective working relationships with external) towards rendering highest quality of services. Represents company in meetings with relevant Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics 365
Our client, A leading Financial Services client is seeking a Finance Business Analyst to join their team Business Analysis Diploma Insurance or Financial Services experience Skilled Financial accounting / Financial