crucial for maintaining accurate customer records and enhancing their customer outreach efforts. Responsibilities: calls to existing customers to gather & verify information Update and maintain customer information in in their internal system Inform customers on monthly promotions and product offerings Document all call operating procedures Maintain a high level of customer service and professionalism Meet weekly and monthly calls to existing customers to gather & verify information Update and maintain customer information in
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering management skills to supervise and train aftersales service teams. Knowledge of industry-specific regulations
operations Quick response to driver's problems i.e., customers refusing stock, truck breakdowns etc. Liaising rate my delivery KPIs by calling drivers and customers. Compiling distribution reports required for DPO trade visits to check on customers and drivers. Skills Knowledge of customer service principles. Demonstrates and or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or logistics
operations Quick response to driver's problems i.e., customers refusing stock, truck breakdowns etc. Liaising rate my delivery KPIs by calling drivers and customers. Compiling distribution reports required for DPO trade visits to check on customers and drivers. Skills Knowledge of customer service principles. Demonstrates and or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or logistics
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
maintained
and guidelines to uphold quality expectations of customer and company. Manage workforce planning to ensure order readiness, customer specs, speed trails, etc.) Ensure all TMC standards and customer commitments (i to ensure delivery of the required level of Customer Service. Apply WCM AM methodologies to ensure continuous
career. We pride ourselves in offering exceptional service to our clients. World class teaching and training ability to develop long-term relationships with customers and build and manage a client book. Hitting targets to earn great commission Provide excellent customer service and display excellent communication skills
career. We pride ourselves in offering exceptional service to our clients. World class teaching and training ability to develop long-term relationships with customers and build and manage a client book. Hitting targets to earn great commission Provide excellent customer service and display excellent communication skills
career. We pride ourselves in offering exceptional service to our clients. World class teaching and training ability to develop long-term relationships with customers and build and manage a client book. Hitting earn great commission Provide excellent customer service and display excellent communication skills