Monitoring of cash flows from different cost centres to inform better investment strategies. Stakeholder Manage the overall performance of all PPO cost centres, management of risks, and financial reports. Professional
Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Surrounds) Responsible for: Maintaining external call cycle with clients. Sales and upselling. Required movements, clients, travel in the form of sales call sheet. Meet and exceed sales targets. Planning and
Surrounds) Responsible for: Maintaining external call cycle with clients. Sales and upselling. Required movements, clients, travel in the form of sales call sheet. Meet and exceed sales targets. Planning and
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
monthly Achieve daily call ratio quota & call cycles as per the Company standards Call on customers in customers on the benefits of using products and services Call on customers on sites when necessary and perform decision-making process are identified and called on regularly Call on customers that purchase from competitors
SONIC Merchants called for installations and training for all low touch All merchants called for installations pack reaching merchant FF will schedule and tech to call same day Processes: Daily Usage of Optimo route Reduce cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve
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