credit terms. To ensure that flights are billed correctly and to adjust the original billing as per billing the correct invoices. Responsible for requesting remittance advice from customers for the correct application Responsible for the preparation of refusal of service pack Responsible for the capturing of credit and
user manual and help escalate the issues to the correct team. As well as onboarding and updating of new user manual and help escalate the issues to the correct team.
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Key Performance
user manual and help escalate the issues to the correct team. As well as onboarding and updating of new user manual and help escalate the issues to the correct team. Excel template highlighting the SR's worked self-build and Bitstream teams with regards to service delivery. Key Performance Areas: Support to Field Escalations: Escalations tracking and insights. Service Delivery engagement.
vide support services about all procurement-related systems provided to Company service areas including rement of a portfolio of materials, goods, or services within a category
Provide support services about all procurement-related systems provided to Company service areas including Procurement of a portfolio of materials, goods, or services within a category Responsible for carrying out for the portfolio's suppliers and implementing corrective actions as required Proactive problem-solving
containing associated costs generated by these services for a period of 6 months only.
storing and moving stock, ensuring exceptional service and satisfaction for our customers. And will report Delivery Notes and the physical goods to ensure the correct items have been delivered/ collected. Maintain complying with our quality standards. Ensure the correct goods are being loaded for delivery. Participate reporting any discrepancies to management. Ensure the correct goods are being loaded for delivery. Participate
storing and moving stock, ensuring exceptional service and satisfaction for our customers. And will report Delivery Notes and the physical goods to ensure the correct items have been delivered/ collected. Maintain complying with our quality standards. Ensure the correct goods are being loaded for delivery. Participate reporting any discrepancies to management. Ensure the correct goods are being loaded for delivery. Participate
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
materials and item lists. Modify and revise designs to correct operating deficiencies and to improve on existing purposes. Basic understanding of ISO 9001 (Quality). Correct archiving of drawings, revisions, naming, transmitting