to internal staff Providing assistance and technical support to staff when they are unable to resolve a
Deploy updates and fixes, and provide Level 2 technical support. - Build tools to reduce the occurrence of
The purpose of the role is to provide technical support, to ensure adequate resource availability and
lead and motivate the site team • Provide technical support • Be able to transfer his/her skills and experience
and training at customer sites. Providing technical support. Writing reports and documentation. Undertaking
policies, procedures and standards. Provide technical support at Company exhibitions, open days and other
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
operational manuals - 2nd and 3rd level technical operational support for developers (technical end users
support and guidance. Assist clients with technical support, platform implementation, and optimization
between various applications.