your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through order to build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To in order to provide the correct information to customers at all times. To efficiently execute all operational
our growing team and provide top-notch service to our customers telephonically, and through written communications high quality support for our products and services to customers and partners through swift availability facilitating the management of customer accounts • Working on escalations within Service Level Agreements • Attend Initial point of contact on product queries • Service excellence • Matric certificate and/or IT related
to provide technical support and assistance to customers, whether on the phone or in person. Respond to or in person. Inform customers about IT products and services. Walk customers step-by-step through the software. Follow up with customers to ensure satisfactory service. Communicate customer feedback to the appropriate
financial and support services sectors. We are FIRST in car hire and FIRST in service A vacancy currently management; attention to detail; team management; customer focus; co-operation; action orientation and decision-making exceptional customer service. Provide accurate and timeous information to our customers. Monitor staff staff interactions with customers (quality, accuracy, attitude etc), providing coaching & counselling regarding service excellence, adherence to policies & procedures. a Car Rental Operations service environment
share in the Western Cape. • Help and assist customers with making of product, training and problem solving via telephone and Cash and Carry customers. • Assist Reps at Customers to gain market share. • Urgent deliveries management • Planning proactive approach • Customer service and relationship building • Teamwork and Flexibility
share in the Western Cape. • Help and assist customers with making of product, training and problem solving via telephone and Cash and Carry customers. • Assist Reps at Customers to gain market share. • Urgent deliveries management • Planning proactive approach • Customer service and relationship building • Teamwork and Flexibility
following essential functions and duties: Customer Service by means of counter sales, quotations, and Relationship with workshops and excellent client service Stock take General support functions as required aftermarket sales industry Personal attributes Customer-oriented and sales driven individual Good communication communication skills to interact with Customers and Management Proactive, Goal orientated and self-motivated
generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't
continuous improvement initiatives that strengthen the customer relationship to enable the success of future longevity portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's Review all SLA's entered into with eternal service providers Develop effective customer focussed and proactive relationships at all levels in the customer chain Responsible new / future services Develop tender documents at a consistently high standard Customer, Community and
the Conference and Functions Manager's approval Customer Relationship Management Handle client enquires monthly and/ or weekly service call visitations Identify and capitalise on service / sale extension opportunities and/ or service level agreements Budgeting and Financial Management Generate quotations for services for for customers Generate invoices for services render for customers Manage costs against approved budget Investigate reconciliation Obtain quotations to procure goods and services Ensure that all Race Day transactions are accounted