specifications: Inbound / Outbound existing base & Cold call Telephone Sales and Aftersales Service Customer focus products and specials on every call Able to handle 50-70 calls per day Job Requirements: Matric Computer skills Willing to work under pressure with high call targets Team player, highly motivated, strong interpersonal
Statements Analysing Cost Centre expense detail Supporting schedules Balance Sheet Reconciliations Analysing administration and submissions Statements Analysing Cost Centre expense detail Supporting schedules Balance Sheet
to customers Answer all incoming calls professionally Direct calls to various departments Take messages messages and ensure that all calls are followed up on Manage stationery requirements Maintain health and safety
to customers Answer all incoming calls professionally Direct calls to various departments Take messages messages and ensure that all calls are followed up on Manage stationery requirements Maintain health and safety
service-level obligations. Retain ownership of support-call and diligently manage to resolution. Verify whether the Team Leader or Manager of trends in customer calls. Perform research and continued effort towards education information-request in the call-logging system. Ensure that all auxiliary fields in the call-logging system are information becomes available (e.g. call-source, contact-details, CI-selection, call categories, severities, etc journals/activity history. Escalate observations where the call-logging system is incorrect or incomplete in order
Stock Control MINIMUM REQUIREMENTS 2 years Cellular Centre Sales experience Computer literate on MS Word and
Stock Control MINIMUM REQUIREMENTS 2 years Cellular Centre Sales experience Computer literate on MS Word and
Inbound / Outbound existing base Cold base & Cold call telephone Sales and Aftersales Services Customer queries Offer focus products and specials on every call. Martric Computer literate - proficiency n MS Excel skills Willing to work under pressure with high call targets Team player , highly motivated , strong
Inbound / Outbound existing base Cold base & Cold call telephone Sales and Aftersales Services Customer queries Offer focus products and specials on every call. Martric Computer literate - proficiency n MS Excel skills Willing to work under pressure with high call targets Team player , highly motivated , strong
engaging training programs for new and existing Call Center Representatives in both French and English on industry best practices and collaborating with call center management to ensure the training aligns engaging training programs for new and existing Call Center Representatives, focusing on both French programs are current and effective; Collaborate with call center management and other departments to ensure spoken); One to two years of experience working in a call center environment; Proven experience in developing