point-of-contact for heavy mining equipment key customer accounts and coordinates/ facilitates stakeholders stakeholders in all activities from the development of a customer strategy, forecasting & budgeting, tender management, delivery of equipment, resulting in customer satisfaction and generation of new business/sales Stays abreast of customer relationship building opportunities Stays abreast of customer issues & business organizational branding & marketing strategies Monitors customer fleet aging and replacement requirements Interrogates
business relationships with current customers and prospective customers in the assigned territory/market and presentations to existing and prospective customers. Research of market segments & territories territories, in a view to identify prospective customers and their potential. Develop clear and effective written for current and prospective customers. Expedite the resolution of customer problems and complaints. Coordinate groups. Create and manages a customer value plan for existing customers highlighting profile, share and
applications, routing and scheduling, delivery cycles, customer classifications, human resource characteristics the needs of the customer • Resource optimization studies on current and new customer networks. • Analysis Understand the sales executives request and the customers operational requirements • Advise the sales team alternative methods of quoting to ensure that the customers receive the most effective rate. • Collate information future planning • Calculate increases for existing customers Skills, experience & Qualifications • Matric
applications, routing and scheduling, delivery cycles, customer classifications, human resource characteristics the needs of the customer • Resource optimization studies on current and new customer networks. • Analysis Understand the sales executives request and the customers operational requirements • Advise the sales team alternative methods of quoting to ensure that the customers receive the most effective rate. • Collate information future planning • Calculate increases for existing customers Skills, experience & Qualifications • Matric
and contracts. Maintain and update customer databases. Handle customer inquiries promptly and professionally professionally. Follow up on sales leads and customer interactions. Managing weekend training sales Administrative Maintain accurate records of sales activities, customer interactions, and transactions. Generate reports required. Customer Relationship Management: Build and maintain positive relationships with customers. Address Address customer concerns and resolve issues promptly with the assistance of the training lead. Team Relationship:
and contracts. Maintain and update customer databases. Handle customer inquiries promptly and professionally professionally. Follow up on sales leads and customer interactions. Managing weekend training sales Administrative Maintain accurate records of sales activities, customer interactions, and transactions. Generate reports required. Customer Relationship Management: Build and maintain positive relationships with customers. Address Address customer concerns and resolve issues promptly with the assistance of the training lead. Team Relationship:
negotiating with customers regarding repayments; monthly reconciliations for customers with settlement building and maintaining solid relationships with customers. Assist in cashbox when Cash Controller is absent
maintains long term relationships with our current customers and maximizes sales opportunities in current accounts develops, presents and converts sustainable new customer contracts in the segments listed above. Your key continuously increase customer satisfaction. Proactively assess, clarify and validate customer needs on an ongoing production, quality, logistics etc) Ensure that solid customer and supplier relations are built, maintained and to ensure timely delivery from suppliers, and customer satisfaction (internal or external). Fully manage
equipment, HVAC Ability to determine solutions for customers (consultative sales approach) Proficiency in using relationships Proposals / quotations Monthly and weekly customer reports Trade shows and conventions R 360000 -
equipment, HVAC Ability to determine solutions for customers (consultative sales approach) Proficiency in using relationships Proposals / quotations Monthly and weekly customer reports Trade shows and conventions R 360000 -