experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
Training for all contact centre staff. Responible for full process regarding learnerships, serve as a point booking and rolling out all training (Internships, Learnerships, Bursaries, and short skills programs), in line
Training for all contact centre staff. Responible for full process regarding learnerships, serve as a point booking and rolling out all training (Internships, Learnerships, Bursaries, and short skills programs), in line
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
growing telesales team. Please note we are not a call centre we are a direct marketing company that sell its own products. We are not looking for normal call centre staff who read scripts, we are looking for true standards. Accurately capture client details. Ensure call backs status are timeously contacted and followed
growing telesales team. Please note we are not a call centre we are a direct marketing company that sell its own products. We are not looking for normal call centre staff who read scripts, we are looking for true standards. Accurately capture client details. Ensure call backs status are timeously contacted and followed
activities. Key performance areas: Graduate learnership The successful candidate must have: Matric with
activities. Key performance areas: Graduate learnership The successful candidate must have: Matric with
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates