explaning our business and seeking new and fresh call centre sales constultants. We require candidates with
management with a possibility of growing your own team Unlimited Earning Potential On-going training and development
management with a possibility of growing your own team Unlimited Earning Potential On-going training and development
experience working at a management level within a Call Centre of a large operation 2 years experienced in managing multiple campaigns preferably within the outsourced call centre environment. Exposure to a full cycle (1 year)
training, support, and development opportunities. Unlimited Earning Potential: Your hard work directly translates
training, support, and development opportunities. Unlimited Earning Potential: Your hard work directly translates
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard excellence. Cost Centre Analysis Analysis and query resolution of each service centres' costs within the
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard excellence. Cost Centre Analysis Analysis and query resolution of each service centres' costs within the