an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
lookout for a dedicated Dispatch Supervisor. As the Dispatch Supervisor, you'll be the performing all dispatch
Packing Supervisor Our client is looking for a dynamic E-Commerce Picking and Packing Supervisor to join detail-oriented E-Commerce Picking and Packing Supervisor to join their team in the Midrand warehouse
Packing Supervisor Our client is looking for a dynamic E-Commerce Picking and Packing Supervisor to join detail-oriented E-Commerce Picking and Packing Supervisor to join their team in the Midrand warehouse
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team arranging for work to commence Liaise with Technical Supervisor for Field Service Engineer availability and schedule
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team arranging for work to commence Liaise with Technical Supervisor for Field Service Engineer availability and schedule
client is happy with design Administration duties (calling clients, doing bookings, data capturing on in-house quotes, invoicing, follow-up calls) All other duties as specified by supervisor Please note: Only shortlisted
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and