follows: • Monitor and ensure that all support calls are attended to and that all tickets are resolved
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical
office. Answer, screen and forward incoming phone calls of busy switchboard. Updating calendar and scheduling
office. Answer, screen and forward incoming phone calls of busy switchboard. Updating calendar and scheduling
all current services are in contract. Develop a call plan per customer including meeting type and objectives
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical