follows: • Monitor and ensure that all support calls are attended to and that all tickets are resolved
understanding of the business needs. Ensure that all calls are assigned/ reassigned timeously and resolved
reports(including customer visit reports and weekly call planning schedules) The protection and maintenance
reports(including customer visit reports and weekly call planning schedules) The protection and maintenance
Consistently generate high volume of meaningful calls, and interactions (i.e. phone/virtual meetings, (in addition to maintaining accurate records of calls, meetings, transaction materials, etc.) Management
office. Answer, screen and forward incoming phone calls of busy switchboard. Updating calendar and scheduling
office. Answer, screen and forward incoming phone calls of busy switchboard. Updating calendar and scheduling
improvements projects. General: o Monthly review of cost centre reports vs actuals. o Review and sign off direct
improvements projects. General: o Monthly review of cost centre reports vs actuals. o Review and sign off direct