Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing
Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferred) - Strong
customer-focused Pump Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead spearhead the development and optimisation of our technical support services for our customers and service partners maintained for management. Providing direct technical and commercial support to our external service partners.
player. Responsibilities • Providing timely technical support to customers via various channels such as provide step-by-step technical help, both written and verbal. • Attend to all logged support incidents and calls Manage and perform code deployments. • Provide technical support & consultation services on the supported 2 years prior experience providing L1/L2 technical support • Strong troubleshooting and critical thinking
compliance documentation. Execute new technical integrations to support related activities Maintain and manage manage technical product support Resolve and respond to customer issues and inquiries Train, guide and mentor junior/fellow technical staff in their day-to-day functions Assist and support technicians in executing Hybrid Solar Systems Design, Install and Technical Support Knowledge of the solar and electrical codes
diagnosing possible hardware and software issues. Technical Support Responsibilities: Identifying hardware and
will be responsible for providing expert technical support and guidance across various locations. This extensive travel to diagnose complex technical issues, support our service teams, and ensure the highest Diagnose and resolve complex technical faults in vehicles. Provide training and support to local technicians
cycle Provide technical support for new business investigations and provide technical support for pricing
for a Technical Support Manager to be responsible for managing provision of the technical support to ICT
to optimize substation operations. Provide technical support for substation operations and maintenance