strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales driving CRM strategy and maximizing the value of customer data within the organization. CRM Strategy and strategies aligned with business goals to drive customer acquisition, retention, and satisfaction Define and customer insights Collaborate with cross-functional teams (Sales, Marketing, Customer Service) to proper configuration, customization, and integration with existing systems Customize CRM workflows, data
management, culture skills and targeted client service levels In conjunction with COO Office Manager, information reporting and table analysis at key governance forums. Monitor and evaluate divisional performance formulate and implement innovative ways to improve Customer focus • Monitor and evaluate divisional strategic preparation of reporting and presentation requirements. Customer Focus Stakeholder Management To create relationships understanding of all applicable legislative and governance principles is preferred Understanding of sustainable
marketing tactical plans, policies, processes and governance structures Set goals and standards for client's the leadership manage proposals, communication, service providers, projects, budgets, resourcing and roll-out trust, deliver value and capitalise on positive customer sentiment Drive continuous improvement, identify marketing operations risks Ensure all marketing service providers comply with client's quality standards value proposition to its stakeholders (Doctors, Customers, patients) in collaboration with other marketing
marketing tactical plans, policies, processes and governance structures Set goals and standards for client's the leadership manage proposals, communication, service providers, projects, budgets, resourcing and roll-out trust, deliver value and capitalise on positive customer sentiment Drive continuous improvement, identify marketing operations risks Ensure all marketing service providers comply with client's quality standards value proposition to its stakeholders (Doctors, Customers, patients) in collaboration with other marketing
of the division with a full array of financial services. - Translate monthly management accounts into strategies, setting the tempo for productivity and customer satisfaction. - Conduct internal control symphonies implementing internal controls and corporate governance policies. - A strong grasp of statutory requirements
SLAs and agency briefings, to ensure high-quality service Collaborate with hiring managers to understand hire (Facilities, Property Management, Auxiliary Services, Projects, etc) UK and/or Africa Talent Hiring Hiring is essential SA regulations & policy, governing Recruitment Experience of Applicant Tracking System
SLAs and agency briefings, to ensure high-quality service Collaborate with hiring managers to understand hire (Facilities, Property Management, Auxiliary Services, Projects, etc) UK and/or Africa Talent Hiring Hiring is essential SA regulations & policy, governing Recruitment Experience of Applicant Tracking System
congruence between the organization's objectives and government objectives in terms of IPAP, NDP, Economic Growth Economic Empowerment Ensure high levels of client service in the Strategic Projects Fund Manage a team of of objectives Business Development, Including Customer and Stakeholder Relationship Management: Develop identifying new opportunities and needs using market and customer intelligence Lead the implementation of the Business appropriate customer relationship strategies to deliver the Strategic Projects Fund products and services Identify
SQL databases Lead the implementation of data governance policies and standards Uphold data quality and modelling and database design Understanding of data governance, quality, and security regulations Strong understanding
will be accountable for understanding Regional Customer base, growth opportunities and specific demands efficiencies Achieve an excellent, consistent customer experience across channel Implement sales plans stakeholders Ensure effective risk management and governance of sales. Management oversight of the sales activities