based in Sandton requires the services of a call centre agent. Customer service Client liaison - telephone
EXPERIENCE IN THE FINANCIAL SERVICES SECTOR AND NEW BUSINESS IS ESSENTIAL Manage new business team and actioned and SLA's adhered to. Ensuring that the service provided to internal stakeholders and external ensure capacity for continued task execution and service delivery and being accountable for all activities team of 15 Consultants Monitoring workflow and service levels Manage escalated queries process and ensure training requirements Manage and improve the overall customer experience Provide optimal staff capacity with
strategies. Collaborating with sales, projects, and service teams to create and implement a 3-5 year business focusing on Level and Pressure portfolios. Driving customer development, promoting industry value propositions conducting training sessions for sales teams and customers. Gathering and analyzing local market intelligence Conducting regular strategic customer visits and organizing customer/industry events. Essential: National BAP. At least 10 years of experience in sales/service in plant processes. At least 8 years of experience
strategies. Collaborating with sales, projects, and service teams to create and implement a 3-5 year business focusing on Level and Pressure portfolios. Driving customer development, promoting industry value propositions conducting training sessions for sales teams and customers. Gathering and analyzing local market intelligence Conducting regular strategic customer visits and organizing customer/industry events. Essential: National BAP. At least 10 years of experience in sales/service in plant processes. At least 8 years of experience
allocation thereof to the correct General Ledger and customer and staff vendor accounts.• Process payment to of paid supplier invoices to Travel external customers. Internal Process • The incumbent will prepare will form a part of the duties of the incumbent. Customer Focus • The incumbent will notify the Manager this position, managing supplier and customer expectations, service delivery and work planning training training this role, Managing suppliers and customer expectations, service delivery and work planning trainingLEADERSHIP
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
internationally, we are dedicated to transforming our customers' visions into reality through our comprehensive relationships with both existing and potential customers. This position involves proactive outreach to Responsibilities: Conduct outbound calls to existing and new customers to generate leads and set appointments for the research and interaction. Maintain and update customer information in the CRM system. Follow up on leads and inquiries promptly, providing excellent customer service. Collaborate with the sales and marketing
internationally, we are dedicated to transforming our customers' visions into reality through our comprehensive relationships with both existing and potential customers. This position involves proactive outreach to Responsibilities: Conduct outbound calls to existing and new customers to generate leads and set appointments for the research and interaction. Maintain and update customer information in the CRM system. Follow up on leads and inquiries promptly, providing excellent customer service. Collaborate with the sales and marketing
The service team at our client is the engine room of the business and is made up of multiple teams that The overall goal of the Service Team is to provide efficient and effective service delivery to clients. teams to ensure smooth and efficient service delivery Ensuring customer satisfaction SKILL SET AND DESIRED
The service team at our client is the engine room of the business and is made up of multiple teams that The overall goal of the Service Team is to provide efficient and effective service delivery to clients. teams to ensure smooth and efficient service delivery Ensuring customer satisfaction SKILL SET AND DESIRED