Manager Oversee operations across all areas including Sales, Marketing, Collections, Human Capital, Administration
Duties: Assuming the role as business partner with sales, operations and other business functions in the
ensure clients receive appropriate advice and after sales service. Manage client query processes and ensure
ensure clients receive appropriate advice and after sales service. Manage client query processes and ensure
market insights and customer feedback. Partner with Sales on brand promotions for product-specific campaigns
legislations and ISO 9000 procedures. Work closely with sales to link forecast to purchasing and inventory management
3 years' proven experience as an Architect (pre-sales advantageous) in the insurance or banking industry
3 years' proven experience as an Architect (pre-sales advantageous) in the insurance or banking industry
confirm BPO/Pastel On Hold's agree • Liaising with Sales Order Dept regarding Customers On Hold • Phoning
with billing and settlement queries Assist with Sales leads/queries Assist with application queries Assist